VOIP companies - Revision history

Mxmsj: Text replacement - "â€™" to "'"

2022-12-10T09:21:23Z

Text replacement - "â€™" to "'"

← Older revision		Revision as of 11:21, 10 December 2022
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	Fonality offers purpose-built VoIP business communication and contact center solutions for growing small and mid-sized companies. Fonality's unique software provides an extensive breadth of communication features at a fraction of the cost and complexity of outdated legacy providers. Fonality's unique communications application unifies messaging, email and phone features into one easy-to-use interface.		Fonality offers purpose-built VoIP business communication and contact center solutions for growing small and mid-sized companies. Fonality's unique software provides an extensive breadth of communication features at a fraction of the cost and complexity of outdated legacy providers. Fonality's unique communications application unifies messaging, email and phone features into one easy-to-use interface.

	~~Fonalityâ€™s~~ '''hybrid hosted solution''' provides a best of breed approach with the ~~solutionâ€™s~~ hardware residing on the customers premise while the control panel (along with service, maintenance, and configuration) remains in the cloud. Infamous moves, adds, or changes (MACs) can be addressed in a matter of minutes, not days, and without the additional fees associated with 3rd party service.		Fonality's '''hybrid hosted solution''' provides a best of breed approach with the solution's hardware residing on the customers premise while the control panel (along with service, maintenance, and configuration) remains in the cloud. Infamous moves, adds, or changes (MACs) can be addressed in a matter of minutes, not days, and without the additional fees associated with 3rd party service.

	* Public Cloud / Hosted		* Public Cloud / Hosted
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	# Sonicwall router		# Sonicwall router
	# Ethernet cables and connectors.		# Ethernet cables and connectors.
	# Some Linksys SPA941 handsets. Nine workstations in the Outer Darkness running [http://www.counterpath.com/x-lite.html ~~CounterPathâ€™s~~ X-Lite softphone.] Extensions: 108, 111 (?), 200..207, 210.		# Some Linksys SPA941 handsets. Nine workstations in the Outer Darkness running [http://www.counterpath.com/x-lite.html CounterPath's X-Lite softphone.] Extensions: 108, 111 (?), 200..207, 210.

	'''Q:''' How does the phone bank feed a ringing sound into the sound boards in Studio A and Studio B? That may be another feature that has to be rigged by hand for the fund drive. If possible, the extension that is used to feed the sound into the board should be first in line, so that the sound goes on the air before anyone in the fund drive group gets to hear it. The way it works now, people grab the calls so quickly that the ringing sound is not heard on the air as often as there are calls.		'''Q:''' How does the phone bank feed a ringing sound into the sound boards in Studio A and Studio B? That may be another feature that has to be rigged by hand for the fund drive. If possible, the extension that is used to feed the sound into the board should be first in line, so that the sound goes on the air before anyone in the fund drive group gets to hear it. The way it works now, people grab the calls so quickly that the ringing sound is not heard on the air as often as there are calls.

Mxmsj at 23:03, 18 March 2013

2013-03-18T23:03:58Z

← Older revision		Revision as of 01:03, 19 March 2013
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	~~<html>~~
	~~<div style="margin-left:4em"><h3><span style="color:green;"></html>Time flies!<html></span></h3></div></html>~~
	~~<html><div style="margin-left:4em">~~
	~~<table border="1" cellpadding="4" style="border-collapse:collapse;border-style:solid;~~
	~~border-color:#DFDFDF">~~
	~~<tr>~~
	~~<td> ~~
	~~<script type="text/javascript">~~
	/*
	~~Annual Occasions Count Down script- By JavaScript Kit~~
	~~For this and over 400+ free scripts, visit http://www.javascriptkit.com~~
	~~This notice must stay intact~~
	*/

	~~var today=new Date()~~

	~~//Enter the occasion's MONTH (1-12) and DAY (1-31):~~
	~~var theoccasion=new Date(today.getFullYear(), 4, 24)~~

	~~//Customize text to show before and on occasion:~~
	~~var beforeOccasionText="left before Fund Drive"~~
	~~var onOccasiontext="The Fund Drive begins tomorrow."~~

	~~var monthtext=new Array("Jan","Feb","Mar","April","May","June","July","Aug","Sep","Oct","Nov","Dec")~~
	~~theoccasion.setMonth(theoccasion.getMonth()-1) //change to 0-11 month format~~
	~~var showdate="("+monthtext[theoccasion.getMonth()]+" "+theoccasion.getDate()+")" //show date of occasion~~

	~~var one_day=10006060*24~~
	~~var calculatediff=""~~

	~~calculatediff=Math.ceil((theoccasion.getTime()-today.getTime())/(one_day))~~
	~~if (calculatediff<0){ //if bday already passed~~
	~~var nextyeartoday=new Date()~~
	~~nextyeartoday.setFullYear(today.getFullYear()+1)~~
	~~calculatediff=Math.ceil((nextyeartoday.getTime()-today.getTime())/(one_day)+calculatediff)~~
	}

	~~//Display message accordingly~~
	~~var pluraldayornot=(calculatediff==1)? "day" : "days"~~
	~~if (calculatediff>0)~~
	~~document.write("<em>"+calculatediff+" "+pluraldayornot+" "+beforeOccasionText+" "+showdate+"</em>.")~~
	~~else if (calculatediff==0)~~
	~~document.write("<b>"+onOccasiontext+" "+showdate+"!</b>")~~
	~~</script>~~
	~~ </td>~~
	~~</tr>~~
	~~</table>~~
	~~</div>~~
	~~</html>~~

	== Contact info ==		== Contact info ==

Mxmsj at 13:37, 19 February 2013

2013-02-19T13:37:32Z

← Older revision		Revision as of 15:37, 19 February 2013
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	# Sonicwall router.		# Sonicwall router.
	# Ethernet cables and connectors.		# Ethernet cables and connectors.
	# Linksys IP ~~phones~~.		# [http://www.cisco.com/en/US/products/ps10038/index.html Linksys IP Phone SPA941.]

	=== PolyCom handset in the Conference room ===		=== PolyCom handset in the Conference room ===
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	# Sonicwall router		# Sonicwall router
	# Ethernet cables and connectors.		# Ethernet cables and connectors.
	# Some Linksys handsets. Nine workstations in the Outer Darkness running [http://www.counterpath.com/x-lite.html CounterPathâ€™s X-Lite softphone.] Extensions: 108, 111 (?), 200..207, 210.		# Some Linksys SPA941 handsets. Nine workstations in the Outer Darkness running [http://www.counterpath.com/x-lite.html CounterPathâ€™s X-Lite softphone.] Extensions: 108, 111 (?), 200..207, 210.

	'''Q:''' How does the phone bank feed a ringing sound into the sound boards in Studio A and Studio B? That may be another feature that has to be rigged by hand for the fund drive. If possible, the extension that is used to feed the sound into the board should be first in line, so that the sound goes on the air before anyone in the fund drive group gets to hear it. The way it works now, people grab the calls so quickly that the ringing sound is not heard on the air as often as there are calls.		'''Q:''' How does the phone bank feed a ringing sound into the sound boards in Studio A and Studio B? That may be another feature that has to be rigged by hand for the fund drive. If possible, the extension that is used to feed the sound into the board should be first in line, so that the sound goes on the air before anyone in the fund drive group gets to hear it. The way it works now, people grab the calls so quickly that the ringing sound is not heard on the air as often as there are calls.

Mxmsj: /* Tom's research */

2013-02-13T21:01:15Z

Tom's research

← Older revision		Revision as of 23:01, 13 February 2013
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	* [http://convergence.sprint.com/siptrunking.aspx Sprint,] 866-653-1056.		* [http://convergence.sprint.com/siptrunking.aspx Sprint,] 866-653-1056.
	* [http://www.verizonenterprise.com/Medium/products/voice/voip/trunking/ Verizon,] 800-201-1452.		* [http://www.verizonenterprise.com/Medium/products/voice/voip/trunking/ Verizon,] 800-201-1452.

			== Mr. Wright ==

			Calls in to:

			* Earthlink
			* Time Warner
			* Broadvox
			* PhonePower (test fund drive phone number)

	<div align="center">'''''Keep It Super Simple!'''''</div>		<div align="center">'''''Keep It Super Simple!'''''</div>

Mxmsj: /* Present setup */

2013-02-13T20:59:32Z

Present setup

← Older revision		Revision as of 22:59, 13 February 2013
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	Two different data line providers: Earthlink ([http://telos-systems.com/ Telos] lines to Rochester and Boston?) and Time Warner (PhonePower VOIP and all of the transmitters). [http://www.comrex.com/products/briclink.html BRIC-Links] connect the station to the towers via the internet.		Two different data line providers: Earthlink ([http://telos-systems.com/ Telos] lines to Rochester and Boston?) and Time Warner (PhonePower VOIP and all of the transmitters). [http://www.comrex.com/products/briclink.html BRIC-Links] connect the station to the towers via the internet.

	~~Who is~~ [http://www.airespring.com/ Airespring?] ~~What~~ services ~~does Airespring provide~~ to Oil City and Syracuse?		[http://www.airespring.com/ Airespring] provides internet services to Oil City, PA, and Syracuse, NY. Each local antenna and office have local ISPs like this.

	~~::- ___________________~~

	Six transmitter locations, seven antennas, seven streams:		Six transmitter locations, seven antennas, seven streams:
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	* iCatholicRadio stream to some retransmitter.		* iCatholicRadio stream to some retransmitter.
	* iCatolicoRadio stream.		* iCatolicoRadio stream.
	* Live stream for five ~~radio~~ streams.		* Live stream retransmitter for five unique broadcast streams (Buffalo, Rochester, Syracuse, Oil City, Boston).
	* BRIC-Links to seven antennas.		* BRIC-Links to seven antennas.
	* BCS traffic.		* BCS traffic.
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	Websites for each station are at [http://dreamhost.com/ Dreamhost.]		Websites for each station are at [http://dreamhost.com/ Dreamhost.]

	'''Q:''' Is our network providing all of the streams for folks to "Listen Live"? At a minimum, it seems that we must be streaming all of the individual broadcasts from our network. How else could any rebroadcasters pick up the stream? Is it a single stream that is addressed to two locations (antenna and rebroadcaster) or two separate streams, identical in content, but flowing to two different destinations?
	~~::- _______________________~~

	~~'''Q:''' How much Time Warner bandwidth are we using at present?~~
	~~::- _______________________~~

	I believe each of the local offices also has a telephone number and, I presume, a telephone bill to go with it. It should be possible to incorporate all of them into the WAN/VOIP system. That ''might'' result in some savings.		I believe each of the local offices also has a telephone number and, I presume, a telephone bill to go with it. It should be possible to incorporate all of them into the WAN/VOIP system. That ''might'' result in some savings.

	Any BCS server traffic for SotC or Orthodent has to pass through our Sonicwall switch.		Any BCS server traffic for SotC or Orthodent has to pass through our Sonicwall switch.

			All traffic must go through another switch in BCS.

	=== Station of the Cross and Orthodent handsets ===		=== Station of the Cross and Orthodent handsets ===
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	# [[#Trixbox\|Trixbox]]		# [[#Trixbox\|Trixbox]]
	# Virtual private network (VPN) server creates a Wide Area Network (WAN)		# Virtual private network (VPN) server creates a Wide Area Network (WAN)
	# ~~Router make & model: _________________________~~		# Sonicwall router.
	# Ethernet cables and connectors.		# Ethernet cables and connectors.
	# Linksys IP phones.		# Linksys IP phones.
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	# [[#Trixbox\|Trixbox]]		# [[#Trixbox\|Trixbox]]
	# Virtual private network (VPN) server creates a Wide Area Network (WAN)		# Virtual private network (VPN) server creates a Wide Area Network (WAN)
	# ~~Router make & model: ___________________~~		# Sonicwall router
	# Ethernet cables and connectors.		# Ethernet cables and connectors.
	# Some Linksys handsets. Nine workstations in the Outer Darkness running [http://www.counterpath.com/x-lite.html CounterPathâ€™s X-Lite softphone.] Extensions: 108, 111 (?), 200..207, 210.		# Some Linksys handsets. Nine workstations in the Outer Darkness running [http://www.counterpath.com/x-lite.html CounterPathâ€™s X-Lite softphone.] Extensions: 108, 111 (?), 200..207, 210.

	~~'''Q:''' What has to be done to set up and take down the phone bank for each fund drive? Something about "hunting"?~~
	~~::- ________________________~~

	~~'''Q:''' Who is going to set up and take down the phone bank for each fund drive?~~
	~~::- Tom Zambito~~

	'''Q:''' How does the phone bank feed a ringing sound into the sound boards in Studio A and Studio B? That may be another feature that has to be rigged by hand for the fund drive. If possible, the extension that is used to feed the sound into the board should be first in line, so that the sound goes on the air before anyone in the fund drive group gets to hear it. The way it works now, people grab the calls so quickly that the ringing sound is not heard on the air as often as there are calls.		'''Q:''' How does the phone bank feed a ringing sound into the sound boards in Studio A and Studio B? That may be another feature that has to be rigged by hand for the fund drive. If possible, the extension that is used to feed the sound into the board should be first in line, so that the sound goes on the air before anyone in the fund drive group gets to hear it. The way it works now, people grab the calls so quickly that the ringing sound is not heard on the air as often as there are calls.
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	# [[#Trixbox\|Trixbox]]		# [[#Trixbox\|Trixbox]]
	# Virtual private network (VPN) server creates a Wide Area Network (WAN)		# Virtual private network (VPN) server creates a Wide Area Network (WAN)
	# ~~Router make & model: ___________________~~		# Sonicwall
	# Ethernet cables and connectors.		# Ethernet cables and connectors.
	# ?????? _______________________		# ?????? _______________________
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	=== PhonePower ===		=== PhonePower ===

	~~Does PhonePower have its own line into the machine room? Or is it coming~~ in on ~~Time Warner?~~		Comes in on TWOF.

	~~::- __________________________~~

	~~I have heard that we have two "SIP trunks" from PhonePower, but "SIP trunk" is an ambiguous term~~. ~~The question to figure out is how many active calls the PhonePower service can handle. I suspect the answer is at least 10 SIP connections, but I don't know for sure.~~

	~~::- __________________________~~

	PhonePower is used for the Fund Drive and for EasyRx.		PhonePower is used for the Fund Drive and for EasyRx.
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	Provides some kind of service to Oil City and Syracuse.		Provides some kind of service to Oil City and Syracuse.

	~~=== Digium Switchvox? ===~~

	~~The Polycom handset in the conference room has a screen that seems to indicate that it is connected to a Digium Switchvox. This may be an entirely separate system owned and run by BCS.~~

	~~'''Q:''' Who owns and runs the system to which the Polycom handset is attached?~~
	~~::- _____________________~~

	~~: [http://www.voipsupply.com/manufacturer/switchvox Voip Supply.]~~

	: Switchvox is Digium's family of VoIP (Voice Over IP) Phone Systems for small and medium businesses. Switchvox systems are designed to be easy to use, full of helpful features and cost less than a traditional PBX. Compare Switchvox SMB and Switchvox SOHO.

	: Switchvox SMB is so much more than just an office phone system. Itâ€™s a revolution in business communications, putting you in control of your most important asset in business, your voice. Switchvox is easily managed with the Switchboard, a unique web based, real-time call control panel that gives you the flexibility you need to keep your office connected.

	=== Virtual Private Network (VPN) server ===		=== Virtual Private Network (VPN) server ===
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	* Is the same server running the Spark Chat software? _____		* Is the same server running the Spark Chat software? _____
	* Also carrying the traffic for the antennas? _____		* Also connecting the workstations to the accounting software (Denarius?) during the fund drive? _____
	* Also connecting the workstations to the accounting software (~~Simeon~~?) during the fund drive~~? _____~~
	* Also handling VOIP? _____
	* What kind of bandwidth does it have? Does it bog down? _____
	* Also handling Orthodent? _____

	=== NT Server? ===		=== NT Server? ===
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	:; Trunks		:; Trunks

	::- Zap 5..22: 18 lines from Earthlink~~? Or mixture of Earthlink and PhonePower? ''What we see on this panel may have nothing to do with how the Fund Drive and EasyRx are currently handled~~.''		::- Zap 5..22: 18 lines from Earthlink, I imagine.
	~~::::- ___________________~~

	=== Buffalo Computing Solutions ===		=== Buffalo Computing Solutions ===
	:: Jim Papafagos		:: Jim Papafagos
	:: Buffalo Computing Solutions -- (716) 853-8255		:: Buffalo Computing Solutions -- (716) 853-8255
			:: BCS uses Broadvox as its VOIP provider.

	== Cost/Benefit Analysis ==		== Cost/Benefit Analysis ==

Mxmsj: /* PolyCom handset in the Conference room */

2013-02-13T20:45:37Z

PolyCom handset in the Conference room

← Older revision		Revision as of 22:45, 13 February 2013
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	'''Q:''' Who owns and runs this?		'''Q:''' Who owns and runs this?

	::- ~~____________________________~~		::- BCS

	~~'''Q:''' Is this going to be part of the new system?~~

	~~::- ____________________________~~

	=== CAC ===		=== CAC ===

Mxmsj: /* Active contacts */

2013-02-11T21:11:36Z

Active contacts

← Older revision		Revision as of 23:11, 11 February 2013
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	1-877-366-2548		1-877-366-2548



	\|- valign = "top"		\|- valign = "top"

Mxmsj: /* Present setup */

2013-02-11T20:00:39Z

Present setup

← Older revision		Revision as of 22:00, 11 February 2013
Line 307:		Line 307:

	== Present setup ==		== Present setup ==

			Jim P. is taking all of his customers off of his service. Put them on Amazon. We won't be competing with them for bandwidth. He is changing his entire Exchange server to Gmail. That will be gone in two weeks.

			Speed test: 33 Mbs 27.5 Mbs.

	Two different phone service providers: Earthlink (T1, analog) and PhonePower (VOIP).		Two different phone service providers: Earthlink (T1, analog) and PhonePower (VOIP).
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	::- ___________________		::- ___________________

	~~Seven~~ transmitter locations:		Six transmitter locations, seven antennas, seven streams:
	* Buffalo, NY		* Buffalo, NY
	* Rochester, NY (AM and FM)		* Rochester, NY (AM and FM)
	* Elmira, NY		* Elmira, NY (shares Rochester stream)
	* Syracuse, NY		* Syracuse, NY
	* Boston, MA		* Boston, MA
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	Internet traffic carried on Time Warner optical line:		Internet traffic carried on Time Warner optical line:
	* iCatholicRadio stream to some retransmitter~~? - _________________________~~.		* iCatholicRadio stream to some retransmitter.
	* Live stream for ~~each on-air~~ radio ~~station plus iCatholicRadio~~.		* iCatolicoRadio stream.
			* Live stream for five radio streams.
	* BRIC-Links to seven antennas.		* BRIC-Links to seven antennas.
			* BCS traffic.
			* Office computers (SotC and OD).

			Each stream is the equivalent of a phone channel.

	Websites for each station are at [http://dreamhost.com/ Dreamhost.]		Websites for each station are at [http://dreamhost.com/ Dreamhost.]

Mxmsj: /* Contact info */

2013-02-11T19:28:51Z

Contact info

← Older revision		Revision as of 21:28, 11 February 2013
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	== Contact info ==		== Contact info ==
	Jim Wright, President and CEO, (877) 888-6279, x101<br>		Jim Wright, President and CEO, (877) 888-6279, x101<br>
	Tom Zambito, Network Technician, (~~716~~) ~~839~~-~~1900~~		Tom Zambito, Network Technician, (888) 340-3751

	Holy Family Communications <br>		Holy Family Communications <br>

Mxmsj: /* Present setup */

2013-02-11T19:26:27Z

Present setup

← Older revision		Revision as of 21:26, 11 February 2013
Line 340:		Line 340:

	I believe each of the local offices also has a telephone number and, I presume, a telephone bill to go with it. It should be possible to incorporate all of them into the WAN/VOIP system. That ''might'' result in some savings.		I believe each of the local offices also has a telephone number and, I presume, a telephone bill to go with it. It should be possible to incorporate all of them into the WAN/VOIP system. That ''might'' result in some savings.

			Any BCS server traffic for SotC or Orthodent has to pass through our Sonicwall switch.

	=== Station of the Cross and Orthodent handsets ===		=== Station of the Cross and Orthodent handsets ===