====== System ======
<code>
   Operating System: Windows Vista™ Business (6.0, Build 6002) 
                     Service Pack 2 (6002.vistasp2_gdr.090803-2339)
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: EP35-DS3P
               BIOS: Award Modular BIOS v6.00PG
          Processor: Intel(R) Core(TM)2 Duo CPU     
                     E7200  @ 2.53GHz (2 CPUs), ~2.5GHz
             Memory: 6142MB RAM
</code>

====== The Problem ======
  * Jing installs OK.
  * Login to Pro account works.
{{:blog:problem-01.png|}}
  * The sun takes its place on my screen.
  * I can mark a region to capture.
{{:blog:problem-03.png|}}
  * When I move my mouse to the menu below the capture area, Jing fails with the error message, "Jing has stopped working."  //The movement of the mouse into that area triggers Jing to collapse.//
{{:blog:problem-02.png|}}

====== Failed solutions ======
  * Upgraded MicroSoft .net (3.5, 4 beta 2).
  * Uninstalled all versions of .net and reinstall 3.5.
    * I cannot remove .net 2--it is considered part of the operating system.
    * Re-installing 3.5 re-activates 3.
<code>
         2.0.50727.4200
         ->C:\Windows\Microsoft.NET\Framework\v2.0.50727

         < Installed .NET Frameworks >
         .NET FW 2.0 SP 2
         .NET FW 3.0
         .NET FW 3.5 SP 1
</code>
  * Turned off IIS (did that for WAMP; didn't help Jing).
  * Deleted Jing .xml files (deleted the whole TechSmith directory).
  * Unplugged MS webcam.
  * Removed MS webcam driver from the system.
  * Made sure that MSCamsvc is off.
  * Turned off wireless mouse, tried USB mouse.
  * Exited Skype.
  * Rebooted dozens of times.