VOIP companies: Difference between revisions

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!scope="col" width="190px"|company
!scope="col" width="190px"|company
!scope="col" width="170px"|contact
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| [http://www.voipsupply.com/corporate/about-us/buffalo-ny/ Voip Supply.]
| [http://www.voipsupply.com/corporate/about-us/buffalo-ny/ Voip Supply.]
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| Many brands.  Lots of hardware.   
| Many brands.  Lots of hardware.   
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| [http://www.i-evolve.com/voip/buffalo_NY.html iEvolve Technology Services.]
| [http://www.i-evolve.com/voip/buffalo_NY.html iEvolve Technology Services.]
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:  716.505.8324
:  716.505.8324
| I-Evolve Technology Services® provides VoIP consulting and support for businesses primarily in and around Buffalo, NY, but I-Evolve can also provide VoIP services anywhere in North America.
| I-Evolve Technology Services® provides VoIP consulting and support for businesses primarily in and around Buffalo, NY, but I-Evolve can also provide VoIP services anywhere in North America.
|-
|- valign = "top"
| [http://www.greatlakesits.com/voip.html Great Lakes IT Services]
| [http://www.greatlakesits.com/voip.html Great Lakes IT Services]
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: 716-783-3030  
: 716-783-3030  
| Great Lakes IT Services VoIP packages offer solutions to replace or improve your current business phone system with Voice-over-IP.
| Great Lakes IT Services VoIP packages offer solutions to replace or improve your current business phone system with Voice-over-IP.
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|- valign = "top"
| [http://www.ivoipp.com/phone/ny-voip-buffalo.html ivoIPP.com]
| [http://www.ivoipp.com/phone/ny-voip-buffalo.html ivoIPP.com]
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|
| Seems oriented to home customers rather than business integration.
| Seems oriented to home customers rather than business integration.
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| [http://www.comtel.us/ Comtel.]
| [http://www.comtel.us/ Comtel.]
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:716-874-5500
:716-874-5500
| Comtel has been committed to serving Buffalo and Western New York community for over 20 years. Locally-owned and operated in Tonawanda, NY, Comtel has been designing, installing and servicing telephone systems for over 5,000 customers in the area and is now offering VoIP hosted IP/PBX for Buffalo businesses.
| Comtel has been committed to serving Buffalo and Western New York community for over 20 years. Locally-owned and operated in Tonawanda, NY, Comtel has been designing, installing and servicing telephone systems for over 5,000 customers in the area and is now offering VoIP hosted IP/PBX for Buffalo businesses.
|-
|- valign = "top"
| [http://www.thepcagroup.com/voip-business-phone-systems/ The PCA Group.]
| [http://www.thepcagroup.com/voip-business-phone-systems/ The PCA Group.]
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:716.932.7830
:716.932.7830
| Located in Buffalo, New York, The PCA Group offers I.T. services throughout Western New York (WNY), Upstate New York, Southern Ontario, and wherever our clients need us across the United States.
| Located in Buffalo, New York, The PCA Group offers I.T. services throughout Western New York (WNY), Upstate New York, Southern Ontario, and wherever our clients need us across the United States.
|-
|- valign = "top"
| [http://www.altsystems.net/ Alt Systems]
| [http://www.altsystems.net/ Alt Systems]
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|

Revision as of 04:54, 8 January 2013

Short list

company contact comments
VoicePulse
Broadvox

Brian Carney
Director Channel Sales for NY, NJ
202.404.7444
bcarney@broadvox.com

I can't find a Buffalo partner on their website.
Earth Link Hosted Voice, Hosted IP PBX

Earthlink Business Sales Office Ellicott Square Bldg
295 Main Street
Suite 200
Buffalo, NY 14203

EarthLink Business Sales: 1-877-355-1501

Buffalo VOIP

company contact comments
Voip Supply.

80 Pineview Drive
Buffalo, NY 14228

1-800-398-8647
VOIP Supply experts
Jeff Quinn 716-250-7473
Garrett Smith 716-531-4303
Many brands. Lots of hardware.
iEvolve Technology Services.

501 John James Audubon Pkwy.
Suite 201
Amherst, NY 14228

716.505.8324
I-Evolve Technology Services® provides VoIP consulting and support for businesses primarily in and around Buffalo, NY, but I-Evolve can also provide VoIP services anywhere in North America.
Great Lakes IT Services

4955 Chestnut Ridge Road
Orchard Park, NY 14127

716-783-3030
Great Lakes IT Services VoIP packages offer solutions to replace or improve your current business phone system with Voice-over-IP.
ivoIPP.com Seems oriented to home customers rather than business integration.
Comtel.

750 Ensminger Road #100
Tonawanda, NY 14150

716-874-5500
Comtel has been committed to serving Buffalo and Western New York community for over 20 years. Locally-owned and operated in Tonawanda, NY, Comtel has been designing, installing and servicing telephone systems for over 5,000 customers in the area and is now offering VoIP hosted IP/PBX for Buffalo businesses.
The PCA Group.

The PCA Group, Inc.
455 Cayuga Road, Suite 200
Buffalo, NY 14225

716.932.7830
Located in Buffalo, New York, The PCA Group offers I.T. services throughout Western New York (WNY), Upstate New York, Southern Ontario, and wherever our clients need us across the United States.
Alt Systems

960 Kenmore Avenue
Buffalo, NY 14216

716-874-6511
Alt Systems specializes in the design, installation, and support of business VOIP and telephone systems in Western NY. ESI, Nortel, Avaya

Long list

  • 1TouchTone
  • 8x8, Inc
  • AllDigitalVoice
  • AT&T
  • BroadVoice, Inc
  • Broadvox, Ltd
  • Cable One
  • Cebridge Communications
  • Centric Voice
  • Cinergy Communications
  • Clarity Telecommunications
  • Comcast Phone of Kansas LLC, d/b/a Comcast Digital Phone
  • CommPartners
  • Convergent Networks
  • Cox Kansas Telecom, LLC d/b/a Cox Communications, Inc
  • DIECA Communications, Inc, d/b/a Covad Communications Company
  • Eagle Communications, Inc
  • Earthlink, Inc
  • FonVantage
  • Google, Inc.
  • iConnectHere
  • Level 3 Communications, LLC (wholesale service provider)
  • Lightyear Network Solutions
  • Maximus Telecom
  • Mediacom Cable
  • Midwest Connections
  • My Phone Company
  • Nuvio Coporation
  • NuVox Communictions of Kansas, Inc
  • Opex Communications, Inc
  • Packet 8
  • Primus Telecommunications
  • Qwest Communications Corporation
  • rocketVoIP
  • SKT, Inc
  • Skype Technologies
  • SunRocket, Inc
  • TelCove Investment
  • Time Warner
  • Verizon (Voicewing)
  • ViaTalk, Inc
  • VoicePulse, Inc
  • VoIP Incorporated
  • Vonage America, Inc
  • Yahoo!, Inc

Jargon

Image from SIPTrunk.org.
SIP trunking
Session Initiation Protocol service
siptrunk.org: What Is SIP Trunking?
- PBX with SIP-enabled trunk side
- enterprise edge device understanding SIP
- Internet telephony of SIP trunking service provider (Internet Telephone Service Provider [ITSP])
PSTN
Public switched telephone network
SBC
Session border controller
NATed LAN
NAT is short for Network Address Translation, an Internet standard that enables a local-area network (LAN) to use one set of IP addresses for internal traffic and a second set of addresses for external traffic. A NAT box located where the LAN meets the Internet makes all necessary IP address translations.

System requirements

  • Provide international service (Canada) for all toll-free numbers.
- 1-877-888-6279
- 1-877-511-5483
  • Connect to mixers in Studio A and Studio B. [What kind of input do they need?]
  • Work with current fund-drive system.
  • Act as PBX for three businesses (Station of the Cross, Orthodent, Holy Family).
  • Fault tolerant.
  • Good support. [May need a "value-added reseller."]

Post mortem

  • Talk with unsatisfactory provider. What went wrong? Has it been fixed? Can it be fixed?
  • Steve & Peter were the station's system integrators. Who will take their place?


Present hardware setup

Some VOIP service working already

  • phone bank for fund drive (except Canada)
  • Station phones?

Some things tied to PBX

  • Studio A
  • Studio B
  • Orthodent